Unable to upload score to youtube

Hello,

I recently tried to upload a score to Youtube. I had done this multiple times before, so I thought it would go just as it did the other times. However, when I press "send to Youtube" I don't get the email and nothing gets uploaded to my channel. I've emailed support for help and nothing happens. I have tried multiple times in the past week but all I get is the "you can only make 1 video per day" alert.

Please help.
I emailed Musescore support but they are ghosting me.

Thanks,
Alfred