Work Did Not Save
My project didn't save all of the work I had done. It has the piano part, however, I had added string instruments and had edited the piece profusely. I had clicked save several times throughout my sessions and it saved the audio but it kept saying it didn't save to the cloud. I didn't think anything of it because my work was still always there the previous times. However, my MuseScore ended up crashing and when I rebooted it all of my work was gone. It didn't give me an option to restore and when I opened the project, the piece was back to only piano. It completely deleted everything I added. I tried going to file and clicking the recent scores but it kept saying "score does not exist" or that I can't open it. I also checked my computer files and folders but I never saved the project to my actual computer. I don't really want to lose HOURS of work. Is there anyway to restore what I lost? I feel like I've tried everything.
Comments
In the place you save scores there should be a backup folder. It is hidden by default. You'll need to look up how to view hidden folders for your OS. I always use Save AS so I know exactly where a file is going, and when.
In reply to In the place you save scores… by bobjp
I looked up my hidden folders but there was nothing in it
Windows:
1. Press ⊞ Win + R
2. Copy/Paste: %userprofile%\AppData\Local\MuseScore\MuseScore4\cloud_scores
3. Press Enter
4. Look there for a file that might be called not_uploaded.mscz or something similar.
5. If you find something interesting, copy that file to another location and open from that new location
Mac:
1. Shift + Command (⌘) + G
2. Copy/Paste:
~/Library/Application Support/MuseScore/MuseScore4/cloud_scores
3. Press Enter
4. Look there for a file that might be called not_uploaded.mscz or something similar.
5. If you find something interesting, copy that file to another location and open from that new location
In reply to Windows: 1. Press ⊞ Win + R… by mercuree
There was nothing in the folder.
In reply to There was nothing in the… by johnsonjassi5
Please attach diagnostic files:
Menu - Diagnostic - Save diagnostic files