MuseScore keeps crashing on startup
Hello, I am trying to install MuseScore on my computer but every time I try to launch it, the program crashes. I never had a problem with this before. I had to do a full wipe on my computer and when I try to install the program, it crashes on startup. I already tried:
Downloading older versions of MuseScore 2
Reinstalling MuseScore multiple times
Restarting my computer
Any help is appreciated,
Thanks
Comments
Try to turn off your firewall and try it. You can turn it back on once MuseScore is installed.
In reply to Try to turn off your… by mike320
I also tried that and that didn't work as well.
Try revert to factory settings, see https://musescore.org/en/handbook/revert-factory-settings#2-0--2-0-2
In reply to Try revert to factory… by Jojo-Schmitz
Yeah I've just tried that and that didn't work.
In reply to Yeah I've just tried that… by dimitri.compton.9
Anything on https://musescore.org/en/handbook/known-incompatibilities that might explain and help?
In reply to Anything on https:/… by Jojo-Schmitz
Nope, none of them is able to help out.
In reply to Nope, none of them is able… by dimitri.compton.9
What Operating System?
In reply to What Operating System? by Jojo-Schmitz
I'm on Windows 7 64-bit.
In reply to I'm on Windows 7 64-bit. by dimitri.compton.9
See https://musescore.org/en/handbook/command-line-options and trial a the options -d, -s and -w to see whether it starts with any of them, as means to find out what the problem might be.
In reply to See https://musescore.org/en… by Jojo-Schmitz
Still having no success with those.
In reply to Still having no success with… by dimitri.compton.9
Try the portable app, to see whether that runs
In reply to Try the portable app, to see… by Jojo-Schmitz
Nope, the portable version crashed too.
Is there anything else I can do to fix the issue?
In reply to Is there anything else I can… by dimitri.compton.9
Buy a computer with Windows, Linus or 64 bit Mac operating system?
There must be some compatibility issue involved, the correct computer is half tongue in cheek. Have you looked at https://musescore.org/en/handbook/known-incompatibilities?
In reply to Buy a computer with Windows,… by mike320
Yeah I've checked that and nothing seems to be incompatible with the issues listed on there.
In reply to Yeah I've checked that and… by dimitri.compton.9
I'm down to two possibilities.
First, you have some piece of hardware or software that is incompatible with MuseScore that is not on the list. Try running it with no Midi devices or printers attached to your computer to see if that fixes the problem. I mean, unplug them, don't just turn them off. Also, remember if you added any new software or hardware since you last successfully ran MuseScore. I'm guessing your hard drive is not the problem.
The second possibility is that you did not properly revert to factory settings. Doing this requires the proper -F or -R command line option. Command line options are case sensitive. The case sensitive command line options refer to -w, -d and -s as well. You may also try -n.
If none of this helps, one final thing that may give someone insight is if you use MuseScore to convert a MuseScore file to a midi file, just to see if it actually runs. I've not used this feature, so someone like Marc or Jojo could tell you how to do this using command line options.
Edit: I just saw that Marc has not commented on this thread, but I'm sure he's been looking at it.
In reply to I'm down to two… by mike320
Not sure why -n should do any good here, but -m might.
And how to use command line options is described in https://musescore.org/en/handbook/revert-factory-settings#2-0--2-0-2
In reply to Not sure why -n should do… by Jojo-Schmitz
I thought -n might bipass the start center and open directly in a new score. As far as using MuseScore in command line to convert a file from .mscz to .midi or other conversions, the handbook lacks a sufficient explanation. I could figure it out but I didn't want to have to stop and restart MuseScore for this. -m is another option to help figure out what might be causing the problem.
All of this is now moot since the OP got MuseScore to work.
In reply to I thought -n might bipass… by mike320
Ah,I see
In reply to I'm down to two… by mike320
I figured out the problem! I uninstalled a couple of software to see if that fixed the issue and it did. I believe that "Motorola Bluetooth" software was causing this issue, so I uninstalled it and MuseScore is now running. Thank you for the help!
In reply to I figured out the problem! I… by dimitri.compton.9
Would be good if you can find out more, so we can add it to the list of known incompatibilities
In reply to Would be good if you can… by Jojo-Schmitz
I uninstalled the following softwares:
"Motorola Bluetooth"
"Bigfoot Network Killer"
"WinRar 5.6.0"
I reinstalled winrar to 5.6.1 and it works but I don't think that was the one causing it to crash. I think that the Motorola Bluetooth made MuseScore crash. That's all I uninstalled and it works perfectly again!