contact muse??
I need to talk to MUSE ....what is a phone number please?
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I need to talk to MUSE ....what is a phone number please?
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Here on the forum (.org) or https://musescore.com/contact
I don't know if there's a phone contact ;-)
There sure is no phone support. And the MuseScore software support is right here, in the forum.
Support for the mobile apps, the Pro account and musescore.com is on musescore.com and the appropriate discussion groups there and via support@musescore.com
In reply to There sure is no phone… by Jojo-Schmitz
Please I mistakenly subscribed for 12 months instead of a month and I was charged 49dollars .I have canceled the subscription and I need a refund of other months please help me
In reply to Please I mistakenly… by [DELETED] 32880177
Please read my reply just above your's...
In reply to Please I mistakenly… by [DELETED] 32880177
Same here I need to contact them
In reply to Same here I need to contact… by Lutherl12
Then, same answer given multiple times here already, just read the other messages to see the different contacts. Choose the one that best fits your particular situation.
In reply to Please I mistakenly… by [DELETED] 32880177
Did they give you your refund
In reply to Please I mistakenly… by [DELETED] 32880177
I’m in the same boat, what did you do. Did you get any info abt it?
In reply to I’m in the same boat, what… by LittleBell
As explained multiple times, there is absolutely nothing anyone here on msuescore.org can do about paid subscriptions to musescore.com. You need to contact their support directly.
In reply to There sure is no phone… by Jojo-Schmitz
Is there someone I can talk to about accessing or licensing and API for musescore's musicXML database?
In reply to Is there someone I can talk… by Esteban Suarez 2
The API for accessing scores on musescore.com had been shut down
In reply to There sure is no phone… by Jojo-Schmitz
Hey I accidentally subscribed using my mom's credit card and when I hit subscription in the settings it keep me in the profile part I need help plz
In reply to Hey I accidentally… by adamsdom246
Talk to your mom about using her credit card.
Other than that no help can be offered here as is plainly obvious by the many responses already given here. Contact support@musescore.com and pray.
Also, FWIW, the name of the application is MuseScore; Muse is another program entirely. As mentioned, for support questions regarding the MuseScore application itself, best to ask here on the forums. Or for help with the mobile apps or the musescore.com, sharing site, over on musescore.com.
But I should note there might be other reasons you want to contact someone from the MuseScore team - perhaps you are a developer wanting to help, or a composer or publisher wanting to know about licensing of your music, or a company wanting to inquire about incorporating MuseScore technology into your products. If you describe what you want to speak with someone about, perhaps someone can suggest the right person to contact, if it isn't just a matter of using the normal support channels.
Please tell me how to contact you so that I can cancel.
In reply to Please tell me how to… by karenspechler@…
I guess maybe you are referring to canceling a subscription on the musescore.com website? I think you need to go to that website to ask. Probably also works to email support@musescore.com
In reply to Please tell me how to… by karenspechler@…
Read what was written further up
In reply to Please tell me how to… by karenspechler@…
And since your account is only 2 days old, you're likely still on the trail.
In that case, go to your profile/settings and cancel your subscription there: https://musescore.com/user/32362902/subscription
I just emailed this site asking for my money back when I canceled my subscription and the system still charged me. I don't think they have a phone number which is incredibly frustrating having 49.00 stolen from me.
In reply to I just emailed this site… by klarissa_1
Nobody here in musescore.org can help you with that.
And 'stolen' is a rather strong work, you gave them your credit card number and aggreed to pay after the free period.
Also you'd need to give them 2 business days to reply, see also https://musescore.org/en/node/277874
How do I get a blank piece of composition paper with the treble and bass cliffs for piano? I just want to compose something!
In reply to How do I get a blank piece… by dilligafoakri
See https://musescore.org/en/handbook/3/create-new-score and continue to the next page.
What is the number for customer service?
In reply to What is the number for… by Tomjlandergan@…
No number: https://musescore.com/contact
See: https://musescore.org/en/node/277874
None of my music is showing up when i hit the button to show them.please let me know what's up.
In reply to None of my music is showing… by werewolfofkc@g…
I see tons of scores from you on musescore.com, https://musescore.com/user/122481.
However, for prtoblems with musescore.com you need to go there, either email support@musescore.com, or post in https://musescore.com/groups/1606
When I tried to open the downloaded file, this is message I got:
“MuseScore 3” can’t be opened because Apple cannot check it for malicious software."
What should I do ?
In reply to When I tried to open the… by arjunab
see: https://musescore.org/en/faq#faq-302904
In reply to When I tried to open the… by arjunab
See https://musescore.org/en/faq#faq-302904
Should be solved in 3.5 Beta
hello, please kindly issue a refund on my account. i did not require your services and this is an error.
i have sent you like 20 emails already
thanks
In reply to hello, please kindly issue a… by [DELETED] 35557078
See above. Email is the only option
(short of contacting your credit card vendor and cause them to reclaim the payment)
For a deleted account they would have a pretty hard time to assign your request to an account I guess
I would like to receive a refund for the money you took out of my account. I cannot afford this subscription and I did not receive an email reminding me about this subscription end of the free month. I do not use this account so I would like to have a refund as I am recently retired and cannot afford to pay this money. Please call me asap 209631-5713. Thank you Elisa
In reply to I would like to receive a… by ElisaR
See:
https://musescore.org/en/node/277621#comment-927528
In reply to I would like to receive a… by ElisaR
Read above and email support@musescore.com.
Here you won't achieve anything with regards to a refund.
PLEASE CANCEL MY MUSE SCORE ACCOUNT!
PLEASE CANCEL MY MUSE SCORE ACCOUNT
PLEASE CANCEL MY MUSE SCORE ACCOUNT!
THANK YOU! THANK YOU! THANK YOU!
In reply to PLEASE CANCEL MY MUSE SCORE… by 1choirnut
Follow these steps:
I received a bill on my credit card for 29.99 what is this for?
In reply to I received a bill on my… by nnappi205
Sounds like you probably signed up for a subscription to the MsueScore Pro service over on a different website, musescore.com. As explained elsewhere on this thread, tou'd have to go over there to that other website and contact their support team if you've now changed your mind about that subscription you signed up for.
Music XML is not working for converting from finale to muscore what can I use
In reply to Music XML is not working for… by jonesgigi10
Why not? Finale can export MusicXML, directly or via the Dolet pluigin (the latter being preferred) and MuseScore can import it.
If not, please share Finale's MusicXML file
OTOH: what has that got to do with the topic of this thread? So better start a new one...
I created an account and haven't recieved my activation request
In reply to I created an account and… by Delia_1
Sounds like you are probably talking about something relating to the commercial score-sharing website musescore.com, so best to go over there to that website and contact their support team (using the link at the bottom of any page on that site).
Hi Musescore, I have downloaded one sheet of music, sucessfully, but you have charged me £23.36 when your website said completely free no limitations!! I cannot understand this please, so can you explain
Barrie Russ
pingpongno1@live,co,uk
4 Hyfrydle
Dyserth
Rhyl LL186HF
07970 025236 Mobile
01745571578 Home
Please can you refund my £23.36 befpre I take a futher action and ask my bank to retrieve it
card no 49218181 3174 3364
PLease respond as I wish to cancel all future payments!!
Barrie Russ
In reply to Hi Musescore, I have… by bazzapingponh
Read @Jeetee's reply further up.
In reply to Hi Musescore, I have… by bazzapingponh
Have you seriously just posted personal details on a public forum? Edit your post while you still can.
In reply to Hi Musescore, I have… by bazzapingponh
You wrote:
I cannot understand this please, so can you explain...
With great haste, show your post, specifically this:
https://musescore.org/en/node/277621#comment-1198999
to your parents. They will explain.
I deleted my account yesterday. How long does it take to get an email confirmation?
lfloyd1
In reply to I deleted my account… by [DELETED] 30502643
If you had actually READ the previous entries in this thread, you would have seen that this is the wrong place to ask this question. You are on musescore.org. You need to go to musescore.com. See the following information ...
How and where to ask for support
... to determine the right place to ask.
Good evening, my original page has been modified and simplified with 49 scores. This page had over 900 themes. This Claudio music page was given to me by Thomas Bonte a few years ago. My computer where I wrote these themes broke down over a year ago. I can't buy another one at the moment. I need to recover this page in full. I'm going to start paying for its use, in order to recover all the scores and continue posting my musical work. I opened the link but I couldn't access a payment order, because I don't have a credit card compatible with the models mentioned as a payment method. I'm very worried about recovering the songs. It's years of work. What I have is a Pix and an account at Santander. I need help and the songs, please help me. Thank you very much.
In reply to Good evening, my original… by claudiomirand
READ. THE. THREAD !!!
Even just the message immediately above yours.