Refund
Hi, I too am waiting for a refund. I canceled the very same day you took out $49. It's on my credit card so there is proof. Please refund back on the card. Thank you.
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Comments
You have to ask the question to support@musescore.com
This is the wrong site:(
In reply to You have to ask the question… by Shoichi
Okay. Just trying to get a response. I'll send there as well.. Thanks. And FYI someone else used this EXACT site for the same reason, so....
In reply to Okay. Just trying to get a… by davidday281
And that was wrong for the exact reason, and has most probably been told there too.
In reply to And that was wrong for the… by Jojo-Schmitz
Actually he finally got his refund.
In reply to Actually he finally got his… by davidday281
Which could be, but still has nothing to do with him posting in the .org forum.
Subscription is a service offered by the .com platform, not related to the desktop software.
In reply to Actually he finally got his… by davidday281
Were you actually able to get a refund? Because they would not give me a full refund, just 20%.
Unless any of you work for musescore and get me a refund, not sure why you're responding to the responses to the response. First person said it, I mentioned another person did the same thing and it worked for them along with a few others. Subject done. Have a great day. Or we can keep doing this. lol Must be a boring day across Europe.
In reply to Unless any of you work for… by davidday281
Because despite all these responses you still seem to not grasp that posting here has no influence at all about the possibility of you getting a refund. Only going through the official channels (as indeed already mentioned in the first response) has an effect.
In reply to Because despite all these… by jeetee
https://musescore.org/en/node/271969
And I already send the email as well. Apparently it does help. No more responses needed.
In reply to https://musescore.org/en… by davidday281
It did back in the days when Thomas was still responsible for this and during the period of transfer of ownership to UG. It doesn't nowadays (somewhere since October 2018).
This information is just as much for you as for a future user. Posting payment questions in here does nothing but filling up the forum in a place where nobody of the current support team is reading it.
In reply to It did back in the days when… by jeetee
dang it. you know how i could get a refund then?
In reply to dang it. you know how i… by Dingaloo
A said earlier, you should email support@musescore.com - it may be slow, but you should get a response eventually.