Musescore crashes after installation
Is this a common problem? I am seeing that others are experiencing crashes too...
I have windows 7 and have downloaded and installed successfully. But when musescore opens it crashes in a few seconds. I then downloaded the version offered if there were problems, but same thing happened.
Thanks for any help
Comments
64-bit Windows or 32-bit? Same question for MuseScore?
Which version of MuseScore exactly?
Ever having had MuseScore 3 installed, in an earlier version?
In reply to 64-bit Windows or 32-bit?… by Jojo-Schmitz
64 bit
Musecore 3 latest version
I have just got a new hard drive with windows 7 service pack 1.
i used musescore from this same machine HP Compaq HP 7800 using windows XP ( i loved the old word and publisher! ) before successfully.
I am now installing everything again on this new hard drive. This is the only software to crash.
Is it a thing, or is it to do with my set up here?
Many thanks Jojo
In reply to 64 bit Musecore 3 latest… by brightstar
Already checked for all the latest Microsoft updates?
Also the driver updates, esp. for graphics?
And dialogs showing prior to the crash?
You could try a factory reset, see https://musescore.org/en/handbook/3/revert-factory-settings#instruction…
Can you try 3.1 Beta?
In reply to Already checked for all the… by Jojo-Schmitz
windows are up to date.
Graphic drivers ( intel Q35 Express ) cannot be updated any more. I have had 2 IT specialists that have tried to install musescore but to no avail.
It says 'you had problems before, do you want to restore previous ..' i have put NO and YES but same thing happens. The dialogue that comes up is about ' do you want automatic updates or not'
I have been told this is a common problem. Is this correct info? I see you put a link for windows 7 32 bit that may also work in 64. Is that right?
In reply to windows are up to date… by brightstar
No, it is not a common problem
The 32bit version of MuseScore should also work on 64bit Windows.
But I asked you to give MuseScore 3.1 Beta 2 a try, did you?
In reply to The 32bit version of… by Jojo-Schmitz
Sorry, yes i did, but the same thing happened. Do you have a link so i can try the 32 bit version please Jojo?
In reply to Sorry, yes i did, but the… by brightstar
Thanks!
In reply to Do you have a link Jojo? by brightstar
https://musescore.org/en/download for 3.0.5, or https://musescore.org/en/3.1beta
In reply to Sorry, yes i did, but the… by brightstar
Did you try the 'revert to factory settings'?
In reply to Did you try the 'revert to… by Jojo-Schmitz
No. But i have just successfully installed version 2.3.2 from the older versions list as both your links crashed. Seems to work well. Not sure what i am missing from the updates, but it will do for now with my piano teaching and composing.
Thanks so much for all your help. Obv must be something wrong with my windows 7. I'm going to get someone to look at the firewall permissions and maybe avast protection to see if they are blocking anything. For now, alls well!
In reply to No. But i have just… by brightstar
Actually a crash after do you want automatic updates or not does point at a firewall