Start MuseScore 3.4.2 freezes on Linux - globalStyle is not defined
Hello, either MuseScore 3.4.1 or with MuseScore 3.4.2 crash on Linux (Debian Buster 64 bit). After double-click to start, I see the telemetry windows and crash. I join a screenshoot.
If I start MuseScore with the terminal, the error is "TelemetryPermissionDialog.qml:37: ReferenceError: globalStyle is not defined"
stephanie@PcServer:~/Software/MuseScore$ ./MuseScore-3.4.2-x86_64.AppImage
/usr/lib/x86_64-linux-gnu/libjack.so.0
/usr/lib/x86_64-linux-gnu/libnss3.so
qrc:/qml/TelemetryPermissionDialog.qml:37: ReferenceError: globalStyle is not defined
qrc:/qml/DialogButton.qml:74: ReferenceError: globalStyle is not defined
qrc:/qml/DialogButton.qml:74: ReferenceError: globalStyle is not defined
^C
stephanie@PcServer:~/Software/MuseScore$
Nightly builds work.
Best regards,
Stephanie
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Comments
Crash is probably not related to
globalStylemessage as it gets shown when MuseScore starts normally as well. Also your console output shows that you probably terminated MuseScore with Ctrl+C buttons, does it usually crash if you just wait for a while or after some action?In reply to Crash is probably not… by dmitrio95
Thanks for your reply, yes MuseScore crashes also if I wait for a while. The windows freezes. I terminated with Ctrl+C only because MS has crashed.
Best regards, Stephanie
In reply to Thanks for your reply, yes… by stephanie4
Freezing and crashing aren't quite the same in computerdevelopertechnobabble.
Freezing means that the software is likely either doing something or waiting for something, but it is still there. (For example when a window opens off-screen and awaits user interaction).
Whereas crashing means that the program terminates itself automatically (so you wouldn't have had to press Ctrl-C because the program would've ended already...).
Try a reset to factory settings by running MuseScore with the
-Fcommand line argument.In reply to Freezing and crashing aren't… by jeetee
Thanks for your reply and sorry for my bad english. MS freezes, when I start the telemetry windows appears but I can't click on the telemetry options, MS doesn'r receive any input from the keyboard. I have to press CTRL+C in order to terminate. With -F option the problem still remains. Best regards, Stephanie
In reply to Thanks for your reply and… by stephanie4
Does it help if you click on a blue area first to make splash screen disappear?
In reply to Does it help if you click on… by dmitrio95
Also at least pressing Escape key to dismiss the dialog should help.
In reply to Also at least pressing… by dmitrio95
Thanks, clicking on the blue area doesn't resolve, but clicking Esc the problem seems resolved und MS is loaded. If I quit MS and restart, the splash screen is not showed and it works.
Thank you very much, best regards,
Stephanie
stephanie@PcServer:~$ cd /home/stephanie/Software/MuseScore
stephanie@PcServer:~/Software/MuseScore$ ./MuseScore-3.4.2-x86_64.AppImage -f
/usr/lib/x86_64-linux-gnu/libjack.so.0
/usr/lib/x86_64-linux-gnu/libnss3.so
qrc:/qml/TelemetryPermissionDialog.qml:37: ReferenceError: globalStyle is not defined
qrc:/qml/DialogButton.qml:74: ReferenceError: globalStyle is not defined
qrc:/qml/DialogButton.qml:74: ReferenceError: globalStyle is not defined
qrc:/qml/DialogButton.qml:74: ReferenceError: globalStyle is not defined
qrc:/qml/DialogButton.qml:74: ReferenceError: globalStyle is not defined
qrc:/qml/TelemetryPermissionDialog.qml:37: ReferenceError: globalStyle is not defined
QMutex: destroying locked mutex
stephanie@PcServer:~/Software/MuseScore$
In reply to Thanks, clicking on the blue… by stephanie4
Thanks for reporting back! To understand the issue better, do you use two (or more?) monitors on your system? There seem to be some issues with correct dialog drawing in your case, so it would be good to understand what might lead to it to fix this in future versions.
In reply to Thanks for reporting back!… by dmitrio95
Hello, I have only one monitor. I use a Debian Buster 64 bit:
stephanie@PcServer:~$ cat /proc/version
Linux version 4.19.0-8-amd64 (debian-kernel@lists.debian.org) (gcc version 8.3.0 (Debian 8.3.0-6)) #1 SMP Debian 4.19.98-1 (2020-01-26)
stephanie@PcServer:~$ cat /etc/issue
Debian GNU/Linux 10 \n \l
stephanie@PcServer:~$ cat /etc/*release
PRETTY_NAME="Debian GNU/Linux 10 (buster)"
NAME="Debian GNU/Linux"
VERSION_ID="10"
VERSION="10 (buster)"
VERSION_CODENAME=buster
ID=debian
HOME_URL="https://www.debian.org/"
SUPPORT_URL="https://www.debian.org/support"
BUG_REPORT_URL="https://bugs.debian.org/"
stephanie@PcServer:~$
Thank you and best regards,
Stephanie
In reply to Hello, I have only one… by stephanie4
OK, thanks for the info!
Related to #307289: "Help us improve MuseScore" dialog contents are misplaced?
In reply to Related to #307289: "Help us… by Jojo-Schmitz
I had exactly the same error message under windows. Solved by running the AppImage with sudo.
sudo ./MuseScore-3.5.0-x86_64.AppImage
In reply to I had exactly the same error… by eelcovv1
AppImage and sudo under Windows??
In reply to AppImage and sudo under… by Jojo-Schmitz
Virtual machine?
I have exactly the same problem with 3.6. in Ubuntu Studio 20.04
I upgraded from 3.2.3 (installed from official Ubuntu repository). It did not have that problem.
If I pressed Esc the problem disappeared.
If I use the -F option the problem returns.
The only error message is 'globalStyle is not defined' (same as Stephanie)
In reply to I have exactly the same… by fauzie
-F reset everything to defaults, so yes if you had that issue by default, then it will reappear when restoring defaults..
The problem is some incompatibility between Qt and your window manager, so pressing Esc is the correct way to close that telemetry window. If you then later on do wish to enable telemetry you can do so in the advanced settings.
See #328783: Crash on start up (AppImage)