No 30 day trial?
Just recently, I've wanted to upload a few scores of mine in the hopes of them getting added to musescore. Unfortunately, I've already uploaded 5 scores, and I have no desire to delete any to make room. But, when I go to try the 30 day trail for a pro account and click the button that says "Try 30 days for free" it simply opens up a small box to input credit card info for a paid-for account, which is not what I want.
Is the free trial not available after your account has existed for so long, does your account automatically start with the free trial, or is it just a bug I'm experiencing?
Comments
Once you entered your credit card info, you will be on a trial for 30 days, meaning your card will only be debited after 30 days if you don't cancel. Of course, you can only get one free trial.
In reply to Once you entered your credit by [DELETED] 5
We just want to be able to have a free trial without a credit card. Some of us don't have them~!
In reply to Once you entered your credit by [DELETED] 5
False. I was charged the day 1 (today) without free trial :-(
I'm trying to discuss with musescore because I don't find this normal.
In reply to False. I was charged the day… by sacle
Complaining here won't help at all, none of the people reading here can you you with this, the pro account is on musescore.com and you'd need to contact support@musescore.com
In reply to False. I was charged the day… by sacle
For the record, though, the 30-day trial was the length in 2017 when the post you are responding to was written, so the statement was not false.
In reply to False. I was charged the day… by sacle
I've been met with the same issue, with my credit card charged in advance.
Have reached out to Muse Score but have yet to hear back.
Will update on what happens, but it has been quite worrying.
Be careful, friends!
In reply to I've been met with the same… by etherealrespl
You too are wrong here though.
In reply to You too are wrong here… by Jojo-Schmitz
Would you mind explaining why?
Also, just wondering if you are a MuseScore staff...
Anyway, update on my previous post (strangely I cannot edit that last post now):
(March 2020)
I've been met with the same issue for the 30-day trial, getting charged on my credit card charged in advance.
Have reached out to Muse Score and they have offered to refund 30%, claiming I had signed up without trial (which was why I had reached out to clarify).
Have written back to make it crystal clear I had signed up via the 30-day trial page, let's see what they say.
Will update on what happens, but it has been quite worrying.
Be careful, friends!
In reply to Would you mind explaining… by etherealrespl
I am not a staff member. The reasons why you're wrong here have been explained above and in numerous other places. Amongst others in https://musescore.org/en/faq#faq-20657
In reply to I am not. by Jojo-Schmitz
Ahhh, I see.
Alright, will leave this here as a warning for other MuseScore.com users then, as it shows up first under Google's SEO. Many other misled users might be seeking help here too.
Thanks for the heads-up!
Am sharing my process on clearing things up on this MuseScore.com thread instead now:
https://musescore.com/groups/59271/discuss/5049475#comment-5191091