Musescore 2.0.3 crashes at program launch in Windows 7

• Dec 6, 2016 - 10:12

It says:"Program does not work any more", before even starting completely.
I tried uninstall and a new installation, does not help.
Any suggestions?

Comments

Jojo-Schmitz

• Dec 6, 2016 - 10:25

Is this happening ever since, or did MuseScore work before and just now started to crash on startup?
Try https://musescore.org/en/handbook/revert-factory-settings#instructions-…
See also https://musescore.org/en/handbook/known-incompatibilities

Jonathan Jonophon

• Dec 12, 2016 - 20:08

Thanks for the answer. Musescore once worked on the same computer two years ago, now it does not any more. I tried to stop all services that could be a reason (like Digidesign MMR Refresh)
I also tried the RUN dialog and "C:\Program Files\MuseScore 2\bin\MuseScore.exe" -F
Nothing hepled

Shoichi

• Dec 12, 2016 - 20:12

Check antivirus permits and make sure that Windows Firewall is turned on (not sure if this can help you).
Have you upgraded to 2.0.3?

Jonathan Jonophon

• Dec 14, 2016 - 15:18

I closed the antivirus+firewall, did not help. And yes, 2.0.3

aykuth

• Feb 19, 2017 - 12:10

Hello,
I know that I am reviving a rather old thread but did you ever tried with no internet/intranet connection. Today I spent almost one and a half hour just to see that musescore on my machine would only start when I am offline.

Jojo-Schmitz

• Feb 19, 2017 - 12:21

There are 2 things MuseScore needs an online connection for: the update check, and the Start Center. Both can get disabled in preferences.

aykuth

• Feb 19, 2017 - 13:45

Well in fact the problem should be with one of that (that I also believe) but I could not disable them without opening the application first (I believe the factory settings would just enable them). I added the info for helping in troubleshooting however I am not sure that I have reproduced the exact problem mentioned in this thread.
Thanks for the info though.