MuseScore 3.4 crashes when quitting

• Jan 25, 2020 - 01:26

Hello,
I was happy to install version 3.4.... until I tried it. It seems to work correctly, as long as I don't try to update language packages (it fails – always). However, it seems to crash semi-randomly AND it crashes each time I quit.

I did have time to see that version 3.4 uses the decimal marker I use on my system (i.e. the comma) rather than the U.S. decimal point.

Anyway, I decided to remove and reinstall version 3.3.3 which seems rock solid on my system.

System info:
Windows 10, French-canadian (numbers are configured with the comma as decimal separator and space as thousands separator)

Comments

• Jan 25, 2020 - 05:30

I haven't seen any crashes on exit, nor has anyone else reported such a thing, so I suspect the problem has to do with the score you were editing at the time, or something else specific to your particular environment. Can you attach a score and give precise steps to reproduce the problem? Literally just start MuseScore, open the score, then close MuseScore?

Reply

• Jan 25, 2020 - 14:13

Sounds exactly like that.

Now that I think of it, the radom occasional crashes were when no files were open and I was looking at menus. During that time, I also tried to update language files and I always got an error... until it crashed.

The "crash when quitting" is 100% reproducible. When I click on the close box (top right of the window on Windows, the song(s) close, then the program appear to quit normally. And it does, except I see the Command window and the crash report dialogue afterwards telling me Musescore has crashed, do I want to send a report?
So strictly speaking, when it crashes, there aren't any scores loaded anymore.

Finally, why did I reinstall 3.3.3? I had the install file on hand.

Thanks

Reply

Do you still have an unanswered question? Please log in first to post your question.