Crash following undo+octave up

• Dec 18, 2022 - 04:05
Reported version
4.0
Type
Functional
Frequency
Few
Severity
S2 - Critical
Reproducibility
Always
Status
active
Regression
No
Workaround
No
Project
MuseScore

Crash while notating

1: Input two notes
2: undo once, removing the second note
3: Ctrl+Up, to octave up first note
4: crash

edit:
crashes regardless of ctrl or not, also crashes with undo+down

Comments

• Dec 18, 2022 - 05:23

I am not able to reproduce this in 4.0.0 (on a single flute staff), and I've tried every combination of notes, undoes and octaves up/down.
Edit: This test was performed on Windows 10.

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• Dec 18, 2022 - 05:50

tried single staff with same issue, however i tested two other computers and indeed wasn't able to reproduce there.
Machine with issue:
- Win11_22000.1219, mid-range laptop
Machines w/out issue:
- Win10_build_19045, high end desktop
- Win10_build_19042, low-end laptop

Doesnt seem performance related
Possibly OS related but not conclusive

Reply

• Dec 27, 2022 - 22:06
Frequency Once ⇒ Few

I have independently encountered this bug on a Windows 10 laptop, and can consistently reproduce it on both stable 4.0 and in the latest (002fd32) nightly. I create a new score using the ”General->Treble Clef” template, enter two quarter notes, undo once, half-step or octave up or down, observe the crash.

Windows Event Viewer says, for the stable version:
Faulting application name: MuseScore4.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: KERNELBASE.dll, version: 10.0.19041.2364, time stamp: 0x5b7d4d22
Exception code: 0xe06d7363
Fault offset: 0x000000000002cd29
Faulting process id: 0x3398
Faulting application start time: 0x01d91a3f1a210030
Faulting application path: C:\Program Files\MuseScore 4\bin\MuseScore4.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 2610e497-452c-4531-b861-c58b73733b68
Faulting package full name:
Faulting package-relative application ID:

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• Mar 19, 2023 - 20:26
Frequency Few ⇒ Many
Reported version 4.x-dev ⇒ 4.0

I'm consistently getting this on the latest release (updated yesterday). I've only tested with the voice instrument, but can confirm that it also happens in a blank file. To reproduce simply enter two notes, then hit ctrl+Z followed by ctrl+up.

Below is copied from the about window in MS, but I'm actually on Windows 11. This would confirm what toidinami mentioned about this crash possibly being related to OS version.

OS: Windows 10 Version 2009, Arch.: x86_64, MuseScore version (64-bit): 4.0.2-230651553, revision: dbe7c6d

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