Unable to download

• Nov 5, 2023 - 06:51

Is Musescore down?

For the first time since having a Pro subscription for years, I'm not able to download anything or any format. The window pops up, but then nothing happens when I choose a format. Contacting support only leads me to this page now. No more individual suppport. I might as well cancel my subscription if I can't download music anymore.
I am not downloading "Official Scores", just all the other scores.

Every time, whatever I do I get the same message:

This XML file does not appear to have any style information associated with it. The document tree is shown below.

AccessDenied
tx000000000000035528c3f-006547397f-1babb00-default
1babb00-default-default

See attached fie.

Attachment Size
no downloads allowed.jpg 86.23 KB

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