Musescore 4 crashes on start every time. MacOS Sonoma 14.2.1. Jan 2024 version

• Mar 26, 2024 - 17:18

Part of crash report:

Translated Report (Full Report Below)

Process: mscore [4895]
Path: /Applications/MuseScore 4.app/Contents/MacOS/mscore
Identifier: org.musescore.MuseScore
Version: 4.2.1 (240230937)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2024-03-26 17:14:27.2093 +0000
OS Version: macOS 14.2.1 (23C71)
Report Version: 12
Anonymous UUID: 54B7BA4E-101F-DED3-723F-3BD89C295211

Sleep/Wake UUID: 10024769-8EBE-45A9-A2C1-545A17F7FA5A

Time Awake Since Boot: 11000 seconds
Time Since Wake: 2659 seconds

System Integrity Protection: enabled

Notes:
PC register does not match crashing frame (0x0 vs 0x1144541E4)

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018
Exception Codes: 0x0000000000000001, 0x0000000000000018

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [4895]

VM Region Info: 0x18 is not in any region. Bytes before following region: 140722908938216
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
mapped file 7ffc9affc000-7ffcc3a14000 [650.1M] r-x/r-x SM=COW ...t_id=fec71045

Error Formulating Crash Report:
PC register does not match crashing frame (0x0 vs 0x1144541E4)

Comments

Marc Sabatella

• Mar 27, 2024 - 15:20

How are you starting it? If using the program icon, try double-clicking an existing score. or vice versa. failing that, see the Handbook section on how to revert to factory settings.

But, it seems there might be some sort of problem in a system library or even with your hardware, based on that crash log - the error doesn't appear to come from MuseScore itself.