MuseScore 3,5 "Load library failed with error 87 Paramètre incorrect" on open

• Sep 18, 2020 - 03:10
Reported version
3.5
Type
Functional
Frequency
Few
Severity
S3 - Major
Reproducibility
Always
Status
needs info
Regression
No
Workaround
Yes
Project
MuseScore

Unable to start application, getting error msg "Load library failed". (see picture attached)

MuseScore 2,0 works just fine on the same PC but 3,0, 3,4 or 3,5 doesn't.

Windows 10 Pro up to date, i7 20go (RAM) ... AMD Radeon HD 5770 graphic card

Have MuseScore on two other PCs Win 10 Pro and it works fine.

Really need help on this as my DAW is fully installed on that PC and MuseScore is the missing piece... Tell me if you need tech info ..

Thanks

Attachment Size
Clipboard01.jpg 11.21 KB

Comments

• Sep 18, 2020 - 20:50

Thanks for your reply. Did some more digging into it to find out this situation has something to do with Remote desktop connection as I was opening MS from another laptop. When logged in directly on the PC the application works fine. Ended up finding that "atig6pxx.dll" in Windows\System32 is the culprit. Renaming that dll "atig6pxx.dll.bak" solved the problem without having to reboot. Seems this problem show up using Remote desktop aimed at a system using some AMD Graphics cards.

Reply

• Sep 23, 2020 - 14:03

I have the same message using remote control : so i know i cant use remote desktop with musescore ...
It is very easy to reproduce as my screen copy shows.

Attachment Size
Capture.JPG 49.58 KB

Reply

• Sep 23, 2020 - 16:27
Title MuseScore 3,5 " Load library failed with error 87 Paramètre incorrect " on open ⇒ MuseScore 3,5 "Load library failed with error 87 Paramètre incorrect" on open

Reply