Fraudulent charge by Musescore - I cancelled immediately and they still charged me
Something is broken or crooked at Musescore.
I demand a refund IMMEDIATELY
- I set up a trial subscription on 8:08pm Pacific time on Jan 3rd.
- I CANCELLED the subscription almost immediately, and received a confirmation email at 11:02 PM Pacific on January 3rd. SEE SCREENSHOT attached
- BUT on Jan 10, MUSESCORE Charged ME ANYWAY! $39.99!!!
This is just wrong. And I am going to post about this on Social Media next, if I do not hear back and have a refund in my account within 24 hours.
Maybe this is just a technical error, but then you all need to fix your technology. This is ridiculous.
| Attachment | Size |
|---|---|
| Musescore - I cancelled BUT they charged me $39.99.png | 82.09 KB |
| Payment_receipt-Musescore-redact.pdf | 48.15 KB |
Comments
Not here on musescore.org. Go to musescore.com
In reply to Not here on musescore.org… by Jojo-Schmitz
Both dresses are no more serious after Musesgroup took over. needs really an urgent fork by community. I also did stop any payment...
In reply to Both dresses are no more… by tocandaniela
There's no payment here at all.
In reply to There's no payment here at… by Jojo-Schmitz
There is a trash Software here I am a long member but since they take over there ae so much points like typical mafia methods not working software... The community project is trash.
In reply to There is a trash Software… by tocandaniela
Utter nonsense. Don't confuse the community, musescore.org (this site here), and the free and open source software MuseScore Studio with musescore.com (that other and commercial site)
You have posted this on musescore.org. There are no payments, no memberships, nothing of that sort here. You need to go to musescore.com. Read How and where to ask for support
For additional information, see the following:
https://musescore.org/en/faq#faq-314712
https://musescore.org/en/faq#faq-20657
https://musescore.org/en/faq#faq-359393
https://musescore.org/en/node/314712
https://musescore.com/user/32018844/subscription
In reply to You have posted this on… by TheHutch
The best support to rescue and help Musescore is the take the Code and make a forge... the programmers set the payment support in their links to the place here... in fact there is meanwhile a initiative of users to go in front of court. For luck the company is European based... but they use US laws with a very own interpretation.
In reply to The best support to rescue… by tocandaniela
I don't think you know what you're talking about.
But everyone is free to take the source code and fork it (I for one, did it, to be able to devolop MuseScore 3.7 Evolution)