Musescore 4.4.4 on Mac
I have permanent problems with that version of Musescore : sometimes the scores won't open, sometimes, the sound is not playing, and modifications are never functioning correctly : add an articulation, change the length of a note ... nothing is functioning : the thing you select stays in grey and won't work ! The problem is not recent : I fight for weeks now ! I quitted Musescore 100 times, I restarted my Mac 30 times, I changes my MacOS version from Sonoma to Sequoia ... nothing helps ! And I need my work to be done ! Please help !
Comments
First try Help > Reverte to factory settings
In reply to First try Help > Reverte to… by Jojo-Schmitz
Thank you for your answer. I already tried that a couple of weeks ago and it didn't help ... Currently, I cann't even make that choice : every thing stays in grey ...
In reply to Thank you for your answer. I… by Sylvie Matthes
Then revert to factory sertting via commandline
In reply to Thank you for your answer. I… by Sylvie Matthes
I reverted to factory settings of Musescore 4 via commandline ... and it started again but nothing works : you can not select a different value of note or select a "Palette" (don't know the english name of it, I have a version in french) ...
In reply to I reverted to factory… by Sylvie Matthes
Has any version (among the various updates of Version 4), say for example, 4.2.0 or other, ever worked, or none and never?
In reply to I reverted to factory… by Sylvie Matthes
I don't really remember how many versions I had of Musescore 4, but I know, I had already the same problems on the 20.th of January ... and it disappeared after a lot of restarts ... and it was ok the next weeks ... but now the same problems come again, and there is nothing to do.
In reply to I don't really remember how… by Sylvie Matthes
Curious that it works, then no longer. I know it's hard, but have you been able to connect anything, specific or not, that would have triggered the moment when it doesn't work anymore?
Also: have you downloaded version 4.4.4 with or without Muse Hub?
In reply to I don't really remember how… by Sylvie Matthes
I have the version 4.4.4 with Muse Hub
In reply to I have the version 4.4.4… by Sylvie Matthes
I just noticed that the only time I could use Muse Score correctly the pas tweeks, was, as I disconnected my Mac from the big screen (HP) I use, to have it on the piano. Is it possible that this last version, or the Muse Hub, has compatibility problems with my HP screen ?
In reply to I just noticed that the only… by Sylvie Matthes
I don't know what you mean exactly by "big screen (HP)"? But if you're talking about a TV monitor, there have been fairly frequent problems when using two or more monitors.
"I just noticed that the only time I could use Muse Score correctly the pas tweeks, was, as I disconnected my Mac from the big screen"
So you're telling us that MuseScore works properly without this 2nd screen? Right? In that case, the cause-and-effect relationship seems clear.
Lately, there's been this kind of issue: https://github.com/musescore/MuseScore/issues/24232
But it's been solved for version 4.4.3, so it's something else (or related, specific to your system?)
Eventually, go to menu "Diagnostic" / Save diagnostic files / Save and attach the resulting ZIP file.
I personally won't be able to exploit it (well, I don't think I will), but people who are more expert in this field may find some clues.
In reply to I just noticed that the only… by Sylvie Matthes
I can confirm : I tried again, and every thing is OK when I am not connected to my second monitor ... and I can add an other information : If I begin my work on my Mac only, I can continue a while after connecting my second monitor but working on the Mac screen ... I can even move my MuseScore sheet on the external display and continue a few minutes .... and then, there is a moment where nothing goes again, and at that point I won't be able to quit MuseScore normally, nor to choose save/not save : I can only force to quit, independently of the display I use (when I come back to the Mac display, it is not better).
I read the link about display problems, in my case, the whole application always stays on one monitor, it is just like frozen : I can't validate any choice. I send you a diagnostic file I just made. I would naturally be very interested to know how I can use MuseScore on both displays safely !
Thank you for your great help and please excuse my poor english !