Musescore 3 takes up to 8 minutes to open
I have tried reinstalling and resetting to factory settings, but the problem persists. I do not have MDL or any soundfonts installed. Windows 10, 64-bit. Was not an issue until recently.
Do you still have an unanswered question? Please log in first to post your question.
Comments
Do you have many other programs open at the same time, including numerous tabs on chrome?
In reply to Do you have many other… by xavierjazz
Nope. Incidentally, if I do have other things open, then the program gets stuck at the splash screen and doesn't start until I close them. 8 minutes is with nothing else open.
(Without using Windows 10) - Be sure that none of the extensions is installed (help->resource manager...). Check the processes inside the task manager. Or check your hard drive, if there's any failure/error?
In reply to (Without using Windows 10) -… by kuwitt
Turns out I had the HQ extension installed for some reason. Uninstalled it...and startup still takes 8 minutes.
In reply to Turns out I had the HQ… by Radiak488417
Hmm, you said you did a factory reset, that should have undone that. So maybe you didn't really do the reset? Try that (in Help menu). I'm guessing you actually have the MDL soundfonts or other large soundfonts installed too and don't realize it. Could also be one or more a problematic recent file, like an MSCX file or score from pre-2.0 where MuseScore is now trying to generate thumbnails for; this too will stop if you to do the revert.
In reply to Hmm, you said you did a… by Marc Sabatella
Let me make this clear: I have never downloaded or installed any soundfont other than the HQ one, which I just uninstalled. The buttons (pictured) say "Install," meaning I do not have them currently installed, correct? I have done the reset twice now, and the program still takes the same amount of time to open.
In reply to Let me make this clear: I… by Radiak488417
Well, you don't have the extension installed, that much we can see. But that doesn't prove you don't have the soundfonts themselves installed, which is why I mentioned the revert. And the other reasons, like the possible problematic recent file. Since you have now confirmed you did in fact do the reset, that can't be it either. So next guess is there is some sort of antivirus or firewall type program on your system holding things up.
In reply to Well, you don't have the… by Marc Sabatella
I don't know of any such programs, besides Windows Defender.
In reply to I don't know of any such… by Radiak488417
I can't remember to read about such a problem in this forum, except the delays by using MDL, large soundfonts or opening large scores (which all doesn't seem the reason here as you described (?)). So other suggestions to figure out what could be the reason here:
check, what happens with, if you start MS with command line options (for example "-s" maybe it's a problem with your audio driver): https://musescore.org/en/handbook/3/command-line-options
Open a score from your file explorer (without starting MS before)
Install the previous version of MS 2.3.2 (it's possible to have installed both versions): https://musescore.org/en/download#Older-and-unsupported-versions
Any differences?
In reply to I don't know of any such… by Radiak488417
When you start from the command line, it is possible in theory to view the console output, which would likely be helpful in understanding what is going on. Unfortunately, I gather Windows does something special to trap this, requiring the use of additional utilities to view. But that could be an avenue worth pursuing. Unfortunately, no one else seems to be experiencing this, so it's something we'd need you to investigate for yourself.
In reply to When you start from the… by Marc Sabatella
Another route would be to right click the desktop icon. The shortcut tab opens and will tell you where the exe. file is. Select 'open file location' and open the highlighted exe. file. If MuseScore opens quicker, your desktop icon is bad. Create a new one ( right click the exe. file and select "send to"/desktop. Delete the old one one the desktop. Doesn't happen very often, but you never know.
Also, when you uninstall a program, not everything gets deleted.
No pùeso abrir Musescore despues de la actulizacion de win 10
In reply to No pùeso abrir Musescore… by Polett Ruben B…
I can't open Musescore after the win 10 update
#288949: api-ms-win-crt-heap-l1-1-0.dll missing?
In reply to I can't open Musescore after… by Shoichi
Or #281750: File api-ms-win-crt-heap-I1-1-0.dll missing
In reply to No pùeso abrir Musescore… by Polett Ruben B…
Apparently a different issue? https://musescore.org/en/node/294700