"mscore.exe has stopped working" appears every time I exit MuseScore
Hi, I've searched the forum as well as I can but can't find anyone reporting the same issue I have.
Musescore has worked perfectly for me for years, but about a month ago I started getting the message "mscore.exe has stopped working" every time I exit MuseScore. It appears to be saving my files properly, so I'm not losing any work, but it's irritating and concerning that this message pops up every time I close it - I'm not sure if it presages more severe problems showing up at some point. I've tried uninstalling and re-installing musescore using the latest version of the installer to no effect; I get the problem regardless of what file I open - it happens with new and old scores or even if I open and close it with no score at all; it happens when I simply open and close musescore, or open it and work for a long time in it.
I'm running Windows 7 64 bit, with 12 gig of RAM.
Any thoughts on how I can fix this would be much appreciated.
Thanks,
Tom
Comments
I assume you're are using Version 1.3.
Try http://musescore.org/en/handbook/revert-factory-settings
In reply to I assume you're are using by Jojo-Schmitz
Hi, thanks for your suggestion. Yes, I am running 1.3 I tried the instructions to revert to factory settings, and it appears that it did indeed revert to factory settings, but I still get the error message when exiting musescore. Any other thoughts? I appreciate your help.
In reply to Didn't work ... by TomG
Check out:
http://musescore.org/en/handbook/known-incompatibilities
In reply to Other thoughts... by Jm6stringer
"Any thoughts"...
I searched the internet, as you will have already done, and it would seem a problem in Windows.
Have you tried in "compatibility mode" (Vista or earlier)?
If a library is damaged you do not have many opportunities.