Does playback fail in general or only for a certain score? Is your computer emitting any sound, e.g. when playing some mp3 file or YouTube video? What have you changed since the last time it worked and today?
Playback is completely silent for all scores. It still works for the music program I used before I discovered MuseScore (but there are many reasons I don't want to go back to that) and I'm getting sound on YouTube etc. I've tried the links you suggest and even restoring the computer to an earlier period but nothing works.
If you go to Display / Synthesizer, is volume turned up?
Also, Windows has its own "Mixer" that lets you set volume for different applications. Bring it up by clicking MIxer under the main volume control. Make sure volume is up and not muted for MuseScore there in the Windows mixer.
Help! I can't get playback to work. I'm using MacBook Pro. The metronome feature works (I can hear it) but no notes are played. Any suggestions?
Thanks!
Are you using 2.0? If you ever previously installed a nihglty or beta build, you will need to revert to factory settings as described in the Handbook - your old settings leftover from the older build are interfering. Actually, do that revert anyhow. If it doesn't fix it, report your setting for Edit / Preferences / General / SoundFonts, and tell us if you see any soundfonts listed in View / Synthesizer.
Hi, I went back to the factory settings as you suggested. This was the only version of Musescore on this computer, but did it anyhow as you suggested. Still no sound. I'm confused about your next suggestion. If I go to view/synthesizer, all I see are some tabs that say "Fluid, Zurberis,Master Effects,and tuning.
What you should see below that is a list showing you the currently loaded soundfonts, FluidR3Mono_GM.sf3 being the one that is normally loaded by default and should be after doing a factory reset. If you don't see that, something is wrong with your installation, so you might try simply reinstalling (if you're sure you followed the revert to factory settings installations completely). If this list is still empty after reinstallation, try pressing the Add button and seeing what is listed. Also go to Edit / Preferences and see what folders are listed under Soundfonts.
First step is still to provide the information asked for - what are the settings in Edit / Preferences / Soundfonts, what do you see in the "Add" dialog for soundfonts (and now, what soundfont did you add). And now, also, we'd need you to post the specific score you are having problems with.
Comments
More details please
Which version of MuseScore, what OS, which sound font, what output settings, did it ever work, when did it stop, etc....
In reply to More details please by Jojo-Schmitz
The version is 1.3, but I don't know what the other questions mean.
It was working until today.
In reply to The version is 1.3, but I by Paul Daly
Last time you were on Windows 7, so I guess you still are (OS->Operating System).
See http://musescore.org/en/handbook/soundfont and http://musescore.org/en/handbook/change-and-adjust-sound, possibly also http://musescore.org/en/handbook/revert-factory-settings, and surely http://musescore.org/en/handbook/how-report-bug-or-ask-support
Does playback fail in general or only for a certain score? Is your computer emitting any sound, e.g. when playing some mp3 file or YouTube video? What have you changed since the last time it worked and today?
In reply to Last time you were on Windows by Jojo-Schmitz
Playback is completely silent for all scores. It still works for the music program I used before I discovered MuseScore (but there are many reasons I don't want to go back to that) and I'm getting sound on YouTube etc. I've tried the links you suggest and even restoring the computer to an earlier period but nothing works.
In reply to Playback is completely silent by Paul Daly
To confirm: you followed the Revert to factory settings instructions?
If you go to Display / Synthesizer, is volume turned up?
Also, Windows has its own "Mixer" that lets you set volume for different applications. Bring it up by clicking MIxer under the main volume control. Make sure volume is up and not muted for MuseScore there in the Windows mixer.
In reply to To confirm: you followed the by Marc Sabatella
Thanks Marc, but my son has sorted it now. I'm not sure what he did but it works now.
In reply to Last time you were on Windows by Jojo-Schmitz
Thanks Jojo but my son has sorted it now. I'm not quite sure what he did but it works now!
In reply to Thanks Jojo but my son has by Paul Daly
Could you ask him and report back? Might help the next person that has the same problem.
Help! I can't get playback to work. I'm using MacBook Pro. The metronome feature works (I can hear it) but no notes are played. Any suggestions?
Thanks!
In reply to Help! I can't get playback by spiritbrother
Are you using 2.0? If you ever previously installed a nihglty or beta build, you will need to revert to factory settings as described in the Handbook - your old settings leftover from the older build are interfering. Actually, do that revert anyhow. If it doesn't fix it, report your setting for Edit / Preferences / General / SoundFonts, and tell us if you see any soundfonts listed in View / Synthesizer.
In reply to Are you using 2.0? If you by Marc Sabatella
Hi, I went back to the factory settings as you suggested. This was the only version of Musescore on this computer, but did it anyhow as you suggested. Still no sound. I'm confused about your next suggestion. If I go to view/synthesizer, all I see are some tabs that say "Fluid, Zurberis,Master Effects,and tuning.
In reply to Hi, I went back to the by spiritbrother
What you should see below that is a list showing you the currently loaded soundfonts, FluidR3Mono_GM.sf3 being the one that is normally loaded by default and should be after doing a factory reset. If you don't see that, something is wrong with your installation, so you might try simply reinstalling (if you're sure you followed the revert to factory settings installations completely). If this list is still empty after reinstallation, try pressing the Add button and seeing what is listed. Also go to Edit / Preferences and see what folders are listed under Soundfonts.
In reply to What you should see below by Marc Sabatella
Hi, I did everything. Looked in sound fonts, nothing in folder. Do you do telephone consultations?
In reply to What you should see below by Marc Sabatella
OK, I was able to add a sound font!! (clever me!) but it only "sings" the base line. (SATB) NOW what??
In reply to OK, I was able to add a sound by spiritbrother
First step is still to provide the information asked for - what are the settings in Edit / Preferences / Soundfonts, what do you see in the "Add" dialog for soundfonts (and now, what soundfont did you add). And now, also, we'd need you to post the specific score you are having problems with.