Billing Information
I recently activated a new card, and I was going to update my billing information, but when I tried to update it, something came up saying I needed a signed JWT. The box that comes up can’t be exited, so now I can’t log in to MuseScore without the box appearing, and it blocks off all other functions. Can anyone help with this?
Comments
Use https://musescore.com/groups/improving-musescore-com to contact MuseScore.com about the issue. You'll probably get a faster response.
In reply to Use https://musescore.com… by mike320
I tried, but like anywhere else on the site, the box about billing information is blocking me from doing anything
In reply to I tried, but like anywhere… by Willben
I didn't think about that. Try https://musescore.com/contact to contact them directly.
Now that I think about it, that'll probably have the same problem. If I'm correct give me your e-mail address and I'll see what I can do for you. Either post it here or send it to me using the contact link you get when you click my name and let me know you did that.
In reply to Try https://musescore.com… by mike320
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In reply to After my last post, I… by mike320
Hi Mike,
I have the same problem as Milben! My account ist info@kantorei-so.ch, my personal Mail debut@bluewin.ch! I'm logged in so far, but examining my scores will result in the CC Information Window being opened, modally
:-((
The same occurs unfortunately when just trying to uplaod new scores from my notebook. Phenomenon is the same on musescore.com as musescore.org ...
Any news?
Thanks in a dvance
Daniel Burgi
Switzerland
In reply to Hi Mike, I have the same… by kammerchor-solothurn
I have started a thread on improving MuseScore at https://musescore.com/groups/improving-musescore-com/discuss/5028417 with links to both of your user profiles. I asked them to post here when this is resolved because I don't monitor that regularly. If either of you find this resolved, then let me know since I will have no way to know for sure. I suggest we give them about 24 hours and then I'll follow up using other methods if this is not fixed by then.
Hi, I have the same problem. ppgostelow at gmail.com
Thanks.
Has this been resolved? I have a similar problem with the box asking me to fill in my credit card details, but they are already deducting from the card. Heard nothing from admin.
Peace
In reply to Has this been resolved? I… by Peter Gostelow
Still the wrong site, musescore.org never needs your credit card infos.